Harbor Transit Local Advisory Committee
August 17, 2016 Meeting Minutes
Grand Haven Community Center
The meeting was called to order at 1:16 p.m.
Roger White, Chairperson, Village of Spring Lake
Carol Soule, Grand Haven Citizen Representative
Ray Harz, Member at Large
Jon Toppen, Member at Large
Marion McDonald, Spring Lake Township
Warren Roosen, North Ottawa Council on Aging, Representative, Ferrysburg
Carrie Uthe, Spring Lake Township
Nancy Nielsen, Member at Large Member
Karen Flannigan, Member at Large
Harbor Transit staff:
Tom Manderscheid, Transportation Director
Anthony Dionise, Operations Manager
Shelly Converse, Customer Care/Compliance Manager
Absent- Dennis Swartout and John Phillips
Motion made by Roger White and supported by Carol Soule, to approve the minutes of the May 18, 2016. Motion carried.
General Business/Call to Audience
Committee Member input on customer service
Carol and Marion shared the fact that they like the Senior Shuttle pilot and hope that it continues after the initial (3) three month trial. Marion did think that late morning or early afternoon pick up’s may be more accommodating for the age group that is riding. Also suggested, was to decrease days or hours, we continue to offer the shuttle on Saturday’s.
Carrie informed us that she had a great experience with her son riding the bus to work. She said we were punctual which made him punctual also. She did inquire if we may be adding extended hours at any point. Tom would address that later in the meeting.
Review of May-July 2016 Ridership
Tom informed the Board that we transported 7280 passengers on Coast Guard Saturday. We transported 117,942 passengers from Jan-June 2016. Reported last year for the same time period was 109,160, an increase of 8% from 2015. Tom did mention the fact that our numbers do not drop as drastically in the summer months as they once did. The added communities have filled many of the valleys we may have seen in the past.
Report on Beach Express
The Beach Express numbers have also increased. This year’s Soccer in the Sand ridership of 4470 passengers was up from 2015 numbers. A contributing factor for the increase, may also be from the construction on Grand Ave. and Harbor Dr. Carrie did say she thought the signage for the Beach Express could be a little more defined.
Update on the Senior Shuttle
Shelly gave statistics to the Board on the shuttle service. The shuttle has ran for 57 days with 245 passengers and collected $183.75 in fares. The cost for wages has been $7259.00 and did not include fuel nor maintenance. The Board would like to see a continuation of the service and check the numbers during the fall and winter months. There was a suggestion by Roger to survey the residents as to days and times they would ride. Marion thought the Saturday rides would bring in the most ridership. Jon suggested to review the current data for any trends before making any decisions.
None/Roger opted to remove old business from the forum.
Ferrell Gas was the lowest bid for propane at 93.9 cents per gallon. The contract will run December 1, 2016- November 30, 2017. When you compute the Federal Excise Tax of .50 cents per gallon with the cost per gallon, it brings the cost of propane down to 43.9.
All members were given a copy of the budget report. The report was approved by the HTMMTS Board on July 27, 2016. Members were made aware that the agency was $36,000.00 under budget after the labor accruals. Tom did say that the Governor’s budget made available $20 mil. of new money to public transportation in which the agency will receive a percentage of.
The fiscal year for the State of Michigan ends September 30, 2016. We are waiting on a federal grant to be executed for the purchase of 4 new buses. The $544,000.00 from the grant would be applied to the purchase. The new buses would replace three 2006 Goshen buses that have served their useful life and add an additional. If all goes as anticipated, the buses should arrive by the end of the year.
Carrie inquired as to how the LLC Trolley was going.
Tom informed her that the inaugural year, this summer was a successful in rentals.
Lou wondered if maintenance issues were being handled satisfactory.
He was told that safety issues always come first, and we have a great mechanic and are looking to add some part time assistance to maintenance.
Tom’s answer to Carries’ previous question regarding extended hours was, that unofficially we should be receiving additional new money, approximately $80,000. I’ve had some discussions with the Board and will be leading a process of receiving general public input before we would consider extending hours. I think that extending service to approximately 11:30pm-12:00am would be extremely helpful to transport 2nd and 3rd shift workers to and from work. My vision It would be a 24 hour schedule in advance reservation with no dispatchers working the later hours.
The next Local Advisory meeting will be held Wednesday November 16, 2016, at the Grand Haven Community Center.
Adjournment – The meeting was adjourned at 2:46 p.m.
Shelly Converse – Customer Care & Compliance Manager