FAQs
It's past my pickup time. Why is the transit late?
We’re sorry to hear that your ride is running behind. We’ll get to your stop just as soon as we’re able.
Harbor Transit serves hundreds of riders a day. If your ride was scheduled during peak hours (7-9 am & 3-5 pm on school and weekdays) we might be running a bit behind due to a surge in riders. Harbor Transit also has to deal with inclement weather conditions and area traffic. We are working hard to get to your stop as quickly as possible.
How do I use the transit bike rack?
Many Harbor Transit buses are equipped with a bike rack on the front of the bus. These racks hold two bicycles, are free to use, and are available on a first-come, first-served basis.
I left something on the transit. Where can I find it?
Any lost items found on our buses will be held in our office at 440 North Ferry Street in Grand Haven. If you lose an article on one of our buses, you should call 616-842-3200. All articles must be identified and claimed in person.
Office hours are 9:00 am to 5:00 pm Monday through Friday. Lost and found items are kept for 30 days. If not claimed, they will be offered to local area charities.
Is Harbor Transit handicap accessible?
Yes. All Harbor Transit system buses are equipped with a lift or ramp. Our ramps are designed to be ADA-compliant and will accommodate most mobility devices. Once on board, there are designated areas where you can securely fasten wheelchairs or scooters for the duration of your ride.
How much does it cost to ride?
Please visit our fares page below.
Can my child ride the bus alone?
Harbor Transit provides transportation for children who are old enough to ride independently. If you are scheduling a ride for your child, please let us know when you book the ride, so our drivers can confirm your child’s name and destination when they board the bus. If you’re not sure whether your child is old enough to ride independently, please give us a call.
